Hello my fellow hairstylists and members of Hairdesignertv, I want to share some great information today on things that are going "unsaid" behind the chair. In 1967, Albert Mehrabian conducted two researches on nonverbal communication. His findings concluded that in certain situations, 55% of communication is body language, 38% is tone of voice, and, only, 7%... Continue Reading →
The #1 Way to Improve Client Retention
Hello my fellow hairstylists and members of HairdesignerTV, If you are having challenges with client retention, you may want to pay close attention to what I'm about to say: Determining your clients expectations off of assumptions, gut feelings, or your own interpretation of a trend is a sure way to have a revolving... Continue Reading →